We are Training Consultants within the Hospitality Industry, we offer short courses within the industry and other related fields. We are well known for our Baking and Cooking short course which takes places in about 15 regions within KwaZulu Natal as well as Gauteng in Soweto.
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PROFESSIONAL COOKING
Duration 2 days, R500.00 per person (including certificate of attendance, recipes and meals)

Course Content: sauces (sweet and sour , black pepper, lemon butter) spinach salad, Caesar salad, potato and chick pea salad, honey and mustard dressing, soups (mushroom, roasted tomato and brinjal), arabiatta pasta, chicken and mushroom pie, bobotie, chicken curry and  beef stroganoff.
FRONT OFFICE SKILLS
Duration 1 day, R450.00 per person (including certificate of attendance, recipes and meals)
Content:reception, concierge, reservations, night audit, front office reports, interdepartmental co-operation, handling complaints, telephone etiquette, handling cash, methods of payments
FOOD AND BEVERAGES
Duration 2 days, R600.00 per person (including certificate of attendance, recipes and meals)
Content:  bar service, procedures, waitering skills, wine service procedure, stock control, organizational structure, types of menus, types of food service, practical demonstration
CUSTOMER CARE
Duration 1 day, R450.00 per person (including certificate of attendance, recipes and meals)
Content: types of customers, importance of customers, handling complaints, way of getting customers, the RATER model, telephone skills, customer satisfaction, quality assurance, ten deadly sins in customer service
HOSPITALITY & OPERATIONS
Duration 5 days, R1500.00 per person (including certificate of attendance, recipes and meals)
This course is a combination of customer care, front office, housekeeping, and food and beverage.
SUPERVISION
Duration 2 days, R600.00 per person (including certificate of attendance, recipes and meals)

Types of supervisors, supervisory skills, conflict management, team building, Blake and Mouton management grid, importance of planning, qualities of a supervisor, keys to effective supervision
MARKETING
Duration 1 day, R450.00 per person (including certificate of attendance, recipes and meals)
Content: marketing terminology, marketing priorities, marketing mix, types of marketing, B to B Marketing, B to C Marketing, Marketing and the Media, common marketing mistakes, ten deadly sins in customer service, customer service feedback, word of mouth marketing, pricing strategies,
PROFESSIONAL BAKING COURSE
Duration 2 days, R500.00 per person (including certificate of attendance, recipes and meals)
Course Content:  scones, bran muffins, snowballs, cup cakes, doughnuts, sponge cakes (vanilla and chocolate), cheese cake, bar one, caramel cake, peppermint cake, black forest, birthday cake and wedding cake
HOUSEKEEPING
Duration 1 day, R450.00 per person (including certificate of attendance, recipes and meals)
Content: laundry, public areas, linen room, room cleaning procedure, handling complaints, handling unusual guestroom situations, lost and found property, pest control, stock control
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CATERING
Duration 2 days, R500.00 per person (including certificate of attendance, recipes)

Content:

stock, sauces (mayonnaise, béchamel, tartar, mushroom, tomato concasse) cream spinach, cous cous salad, roasted butternut and feta cheese salad, cajun chicken and pineapple salad, malva pudding, tiramisu, peppermint tart, milk tart, breyani, beef lasagne, chicken a la king, chicken curry.
CLASSIC COOKING
Duration 2 days, R500.00 per person (including certificate of attendance, recipes)

Content:

Butternut soup; classic mornay sauce; coconut curry sauce; hollandaise sauce; blue cheese sauce; cauliflower au gratin; apple crumble, sticky toffee pudding, pickled fish salad; aubergine salad; ratatouille; paella, moussaka, fish in coconut curry sauce; chicken and blue cheese pasta
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